Canditions of Use


Disclaimer of Representations and Warranties

All products, services and information made available on or through this web site are provided on an "as is" and "as available" basis, without warranties of any kind, either express or implied. Subject to the foregoing, Panacheous disclaims all implied warranties, including without limitation, the implied warranties of merchantability and fitness for a particular purpose, and all express warranties except those explicitly made in this statement of legal terms. Panacheous makes no representation that the information contained on this web site, your results in using this web site or the service itself will be accurate, valid, reliable or available or that it does not violate or infringe the rights of any third party. Panacheous makes no representation and specifically disclaims any warranty regarding any site linked to this web site.

We make no warranty that this Site will meet your requirements or will be uninterrupted, timely, secure or error-free, that defects will be corrected, or that this Site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the materials. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through this Site.

To the fullest extent permissible under applicable law, we disclaim any and all warranties of any kind, whether express or implied, in relation to the products available through this Site. You acknowledge that we cannot guarantee and therefore shall not be in any way responsible for the security or privacy of this Site and any information provided to or taken from this Site by you.

This disclaimer by Panacheous in no way affects the terms of any manufacturer's or third party seller's warranty, if any, related to the goods purchased via this web site. Title to goods and merchandise is retained by Panacheous until goods and merchandise are paid for by the purchaser and at that time title passes to the purchaser.


Waiver of Liabilities

You agree that, except as otherwise provided under applicable laws, neither Panacheous nor its affiliates, nor the directors, officers, employees, agents, contractors, successors or assigns of each, shall be liable for any damages whatsoever arising out of or related to the use of the Panacheous web site or any other web site linked to this web site. This waiver of liability applies to direct, indirect, consequential, special, punitive or other damages you or others may suffer, as well as damages for lost profits, business interruption or the loss of data or information, even if Panacheous is notified in advance of the potential for any such damages.


Proprietary information

You agree that all content appearing on the web site, including, but not limited to code, trademarks, service marks, trade names, graphics, images, text, audio clips, button icons, and computer software, are the sole property of Panacheous or its partners and suppliers, and protected international laws and treaties. Users are granted permission to browse and use the Panacheous site for its intended purpose, which is for your retail use only as a consumer. Any other use, including and not limited to the reproduction, modification, distribution, transmission, republication, removal, deletion, addition, display, or performance of the content on this site or the exploitation in any other manner of any of the content of this web site, in part or in whole, is strictly prohibited. Except as expressly authorized in writing, the use or misuse of any trademarks, service marks, trade names, logos, text, images, graphics, intellectual property or content from this web site is strictly prohibited.

Panacheous does not grant, by implication, or otherwise, any license or right to use any trademark, service mark, trade name or logo, or the content displayed on this web site, without the prior written consent of Panacheous. Panacheous prohibits use of the Panacheous logo as a link to any website unless creating such a link is approved in advance by Panacheous writing. Registered and unregistered proprietary information is owned and held by Panacheous and its licensors and, therefore, you may be liable for infringement or misappropriation or other legal action to the fullest extent of the law if you misuse this web site in any form mentioned or unmentioned.


Termination of the Use of this Web Site

You agree that any unauthorized use of this web site, content materials and intellectual property or any fraudulent, abusive or otherwise illegal activity shall be grounds for termination of your right to access, browse and use of authorized areas of the Panacheous web site. Panacheous reserves the right to terminate your access to our web site and its content and use at any time, with or without notice at our discretion.


Third Party Web Sites

You agree that Panacheous encourages you to exercise discretion browsing the internet. Our web site, products or services may direct you to sites containing information that some people may find offensive or inappropriate. Panacheous and its affiliates make no representation or warranty about the legality of any third party web site. Any such web site is independent from Panacheous, and Panacheous has no control over, or responsibility with respect to, the information provided or activities undertaken by any such web site. A link between Panacheous and another web site further does not mean that Panacheous endorses that web site. Linking to off-site pages is done at your own risk, requiring you to make your own independent decisions regarding your interactions or communications with any other web site. Panacheous expressly disclaims any responsibility or liability for any damage, loss, or injury arising out of the activities of any third party, the goods or services offered or the content displayed by any of such third party not under the Panacheous domain.


Unlawful conduct

You agree you are prohibited from posting or transmitting to the Panacheous web site any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, or profane material, or any other material that could give rise to any civil or criminal liability under the law. Panacheous reserves the right to seek all remedies available at law and in equity for violations of these terms and conditions, including the right to block access from a particular internet address to this web site. Access to this web site from locations where its use or content is illegal is prohibited. Visitors to this web site are responsible for their own compliance with local laws regarding web site use and access.


Limited Availability and Price

In the event a product or service is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Panacheous will have the right to refuse or cancel any orders placed for product or service listed at the incorrect price. Panacheous will have the right to limit the number of items purchased through our web site. Panacheous will have the right to refuse or cancel any order whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Panacheous will immediately issue a credit to your credit card account in the amount of the incorrect price.



Panacheous does not knowingly market to or knowingly solicit information from minors. Minors are ineligible to use our services, and we do not want minors to submit any personal information to us. If you are a minor, you can use this service only under the supervision of your parents or guardians



Panacheous reserves the right to revise the terms set forth above at any time and to make changes to our site and these disclaimers, terms, and conditions at any time. All revisions are posted on this policy page and will be effective immediately thereafter. By surfing, using, browsing or purchasing on our website, you are deemed notified of and bound by any changes to our terms and conditions. We encourage users to regularly refer to this policy page to remain informed of any changes in our privacy policy.



By accessing, browsing and/or using this web site, you acknowledge that you have read, understood and agree to be bound by these terms and conditions, including our Return/Exchange Policy, and you agree to comply with all applicable laws and regulations. If you do not agree to these terms, please do not use our web site.

Panacheous honors the privacy of our customers. This Privacy Policy describes how we handle the information you supply when you make a purchase or join our email list


Personal   Information

To tell you about our latest items and promotions in our email newsletters, we need your e-mail address.

To fulfill your order we need your address, phone numbers, and credit card information. Panacheous does not collect any other personal information that you do not expressly provide. Panacheous will not disclose your personal information to any third party companies without your consent other than its strategic partners and necessary service providers, including but not limited to third party consultants who may assist us from time to time. Those parties process information, fulfill and deliver orders, process credit card payments and provide support services on our behalf. Any other information we collect, including but not limited to browser version and operating system, do not include details that identify you and are only used for statistical analysis.


Non-Personal Information

We may also request non-personally identifiable information, such as [annual income, buying preferences, or age], also known as demographic and profile data, though this information is optional. We may use this data to improve our site and/or tailor your experience at our site, showing you content that we think you might be interested in, and displaying content according to your preferences


Unsubscribe / Opt-Out

If we ever send you information by e-mail concerning new products or services that you did not expressly request, we will provide you with an e-mail address by which you may request no future notices.



Like most sites, Panacheous makes use of browser "cookies." Cookies are small text files placed on your computer's hard disk by our server. They allow us to quickly check your status as a subscriber and keep track of your order. Pink Moon will never use cookies to retrieve information from a computer that is unrelated to our site or services.


Links to Other Sites

Panacheous may create links allowing you to access third party sites. Panacheous is not responsible for the content that appears on those sites and does not endorse these sites. Please consult those sites' individual privacy policies in order to determine how they treat user information.



All information described above is stored on restricted database servers. Panacheous recognizes that your privacy is important to you and therefore we employ technical security measures that endeavor to protect information from outside threats.

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However, Panacheous, and its service providers do not represent, warrant or guarantee that Personal Information will be protected against loss, misuse or alterations, or unauthorized access by third-parties and do not accept any liability for Personal Information submitted to them, nor for your or third parties' use or misuse of Personal Information.

With respect to Panacheous' employees, access to your Personal Information is restricted to those employees who require access in order to perform their employment duties. Furthermore, all Company employees are required to abide by this Privacy Policy and aresubject to disciplinary action, up to and including dismissal, for breach of its provisions.


Revisions to this Policy

Panacheous reserves the right, at our discretion, to change, modify, add, or remove portions of this Policy at any time. If we change our Privacy Policy, we will post those changes on this page so that you may become aware of what information we collect,how we use it and under what circumstances we disclose it. You should visit this page from time to time to review the ������������������������������ then-current policy because it is binding on you.


Contact Us

If you have any questions about our policies or our site in general, please contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Delivery, Return & Exchange Policies

Local delivery:

- Panacheous delivers locally in Kuwait via our local shipping partner, Aramex

-We will endeavor to deliver all orders within 48 hours on business days (our business     days are from Sunday-Thursday).

-Orders placed after 3 p.m will be processed the next business day.


Shipping Cost:



Order Confirmation:

You will receive an email order confirmation within minutes of placing your order. If you do not receive an email confirmation, you may have entered an invalid email address or your internet connection may have been interrupted while making your order. Please email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it  to confirm your email address and we will confirm if your order was received.


Return/Exchange Policy:

In the event you wish to return an item, we require that you return the new and unused goods to us with all the original labeling attached within 3 days. Customers may return any unwanted merchandise, with the exception of items designated as on SALE, fine jewelry, lingerie, sunglasses, swimwear, and custom-made items (such as personalized merchandise), which may not be returned or exchanged. Any returned item must be UNUSED, UNWORN and in its original packaging, if applicable. Panacheous reserves the right to refuse a return or exchange for any item sent back in a condition where the item has been used or damaged. Only Items which Panacheous can confirm as new and unused will be eligible for a return or exchange. We cannot accept returns of items that have been worn and tags removed or without the original invoice. We strongly advise all customers to check garments thoroughly upon delivery before removing any attached tags and before disposing of any original packaging.

Customers may choose whether they would like to exchange or receive a refund. Exchanges may only be made for the same item of a different size or color, subject to availability. Refunds will be issued on the items purchase cost for the order. PLEASE NOTE: We do not refund shipping and handling charges.

If you would like to make a return or exchange, please email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it when you receive your package and we will send you instructions on how to return your items. Please include your original receipt and return/exchange form that arrived with your order with your return package as we cannot accept returns without these.

Local (Kuwait) Credit/Debit Card Returns:

If you paid using your credit or debit card, a refund will be issued to your card within 30 days in the amount of the returned items, minus the shipping fee. You will have paid for shipping when you made your order, but you will not have to pay again for the items to be picked-up and returned. panacheous provides this pick-up service free of charge in Kuwait only.


Local (Kuwait) ‘Cash on Delivery’ Returns:

If you paid ‘Cash on Delivery' when the items were delivered to you, we will arrange for Aramex to pick up the items for inspection. If the item has not been used and if all tags and the invoice are present, only then will you receive the cash refund. In doing so, you will be charged for the shipping fees of the money to you. The amount (2KD) would be deducted from your refund.


Panacheous provides pick-up and delivery of exchanged items free of charge in Kuwait only. Any additional exchanges will incur pick-up and delivery costs.



We accept the following forms of payment:

Credit Cards        : Visa, MasterCard, and Diners Club

Debit Cards         :  Kuwaiti Banks Debit Cards

Cash on Delivery : Available only in Kuwait

All payments will be charged in KD (Kuwaiti Dinars).



Our site uses the latest security technology to make the site as safe as we can make it. All credit card transactions on this site are processed using National Bank of Kuwait’s payment gateway, a secure online payment gateway which encrypts your card details in a secure host environment. At Panacheous, for added security, we do not hold your credit card details on the website. To help ensure that your shopping experience is safe, simple and secure Panacheous uses Secure Socket Layer (SSL) technology. This encrypts and protects the data you send to us over the internet. Further security information can be found within your browser. If SSL is enabled then you will see a padlock at the bottom of your browser and you can click on this to find out information about the SSL digital certificate registration.



As you know, sizing differs not only from country to country, but also by designer. To simplify your shopping experience we have interpreted the various sizes into a standardized XXS, XS, S, M, L, XL, XXL system in our size chart.


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